About this event
- Date and time Thu 5 Jun 2025 from 9:00am to 4:45pm
- Location Royal Society of Medicine
- Organised by Patient Safety
This event will explore successful strategies for enhancing patient safety and driving quality improvement in mental health services.
This timely event addresses the critical issues highlighted by recent high-profile incidents in mental health care. Keynote speakers, including Adrian James, the National Clinical Director of Mental Health, and Shubulade Smith, President of the Royal College of Psychiatrists, will share their experiences of leading organisations through challenging situations. Jonathan Warren, co-author of the Edenfield report, will also provide unique insights.
Key Themes:
- Supporting staff through traumatic incidents
- Amplifying patient and family voices
- Service redesign for safer care
- Innovative use of data for improved outcomes
- Learning from significant events to prevent recurrence
- Balancing human rights with public protection
Interactive workshops will showcase best practices from pioneering trusts and innovative approaches, including assertive outreach and data-driven improvements. The event also provides valuable opportunities to network with peers and experts.
This event is essential for clinicians, managers, trainees, and those in the voluntary sector aiming to navigate current challenges and shape the future of mental health care.
By attending, you will:
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Attend learning lessons from serious high profile incidents in mental health – participants will learn how incidents have been managed, lessons learned and how to reduce prevention of similar events in future by service redesign
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Learn how to support staff affected by serious incidents – participants will learn successful strategies for supporting staff after serious incidents
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Hear strategies for re-designing services to reduce harm to patients including the use of date for quality surveillance
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Know how to balance the human rights of individuals against protecting the public.
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Tickets
Standard pricing available until 04 June 2025.
Member
| RSM Fellow | RSM Associate | RSM Trainee | RSM Retired Fellow | RSM Student |
|---|---|---|---|---|
| £75.00 | £57.00 | £57.00 | £57.00 | £30.00 |
Non - Member
| Consultant / GP / SAS Doctors | AHP / Nurse / Midwife | Non Healthcare Professional | Trainee | Student |
|---|---|---|---|---|
| £135.00 | £80.00 | £80.00 | £80.00 | £55.00 |
Agenda
View the programme 05 June 2025
Welcome, coffee, and networking
Informal networking, attendee introductions and programme confirmation
Session 1: Safety and quality - An escalating concern?
Chair: Dr Jonathan Hazan, President of Safety Section, RSM
Dr Adrian James, National Clinical Director for Mental Health, NHS England
Understand the current safety and quality landscape and the need for safety and quality improvements in mental health care. Updates in leadership in mental health.
Mr Brian Dow, Deputy Chief Executive, Rethink Mental Health
Insight into the impact of care failures on patients and carers, and public perception of mental health services.
Dr Hannah Cappleman and Dr Caroline Ardron
Understand the consequences of serious harm events on mental health staff, and the importance of staff well-being in delivering quality care.
Panel discussion
Reflection on insights and lessons learned from these presentations. Audience engagement on key issues in safety and quality.
Tea and coffee break
Session 2: Parallel sessions and workshops
Chair: Miss Moira Durbridge, National Improvement Director, NHS England
Dr Seamus Watson, National Improvement Director, NHS England : National Recovery Support in Mental Health - Five years of learning, and recommendations on quality and safety
Gain insights into frequently occurring challenges to quality and safety, and key recommendations for enabling and sustaining improvement.
Mr Paul Hopley, Deputy Director of Mental Health, MHIST : Mental Health Intensive Support Team – Improving Mental Health services through local interventions
Learn about evidence-based interventions that enhance mental health care.
Lunch
Opportunity for delegates to connect with peers, exhibitors, and speakers, fostering collaboration.
Session 3: Learning from serious events in mental health
Chair: Dr Colette Marshall, Medical Director
Mr Jonathan Warren: Responding to Edenfield and Nottingham reports – lessons learned and being successful with improvement actions.
Understand how to translate findings from serious events into actionable improvements in mental health care.
Mr Chris Dzikiti, Interim Chief Inspector of Healthcare at CQC: Safety and Quality – Working in an integrated way with system partners
Gain insights into the role of regulatory bodies in ensuring safety and quality within integrated care systems
Mr Mandy Burton
To be confirmed
Panel Discussion
Reflect on strategies for learning from serious incidents and fostering a culture of safety and accountability
Tea and coffee break
Networking opportunity, informal discussions, and reflection on the day's sessions.
Session 4: Policy, provision and practice
Chair: Miss Moira Durbridge, National Improvement Director, NHS England
Dr Shubulade Smith, President, Royal College of Psychiatrists
Key messages about improving safety and quality in mental health services.
Ms Angela Hilliary, CEO, Northampton Foundation Trust: Organisational oversight of safety and quality, and learning
Hear about setting up and maintaining quality and safety governance in organisations
To be confirmed
Hear from a senior government representative on current policy and initiatives aimed at improving safety and quality in mental health care.
Panel discussion
Explore policy frameworks and practical approaches to integrating safety, quality, and human rights into mental health services
Closing remarks
Summary of key learnings, reflection on the day's discussions, and a call to action for ongoing improvements in mental health safety and quality.
Close of meeting
Location
Royal Society of Medicine, 1 Wimpole St, Marylebone, London, W1G 0AE, United Kingdom
Registration for this event will close at 1:00am on Thursday 5 June 2025. Late registrations will not be accepted.
The agenda is subject to change at any time
If the event is recorded, we are only able to share presentations that we have received permission to share. There is no guarantee that all sessions will be available after the event, this is at the presenter’s and RSM’s discretion.
All views expressed at this event are of the speakers themselves and not of the Royal Society of Medicine, nor the speaker's organisations.