Night Receptionist Salary £27,352

(40h over 7 days as rostered including shift work and weekends)

The Royal Society of Medicine is one of the UK’s leading providers of continuing learning for healthcare professionals, near to both Oxford Circus and Bond Street Tube stations. The hospitality department operates a conference, meeting, and events venue at 1 Wimpole Street and an exclusive Members Club facility for healthcare professionals.

We are looking for an experienced, motivated individual, who has worked in similar event roles within the hospitality industry. This is a customer facing position which requires the job holder to work as a team member committed to providing high quality service. First point of Contact for the RSM and reception to the Clubs hotel, Domus Medica. To provide night-time support for the safety and security of 1Wimpole Street and those on site.

You will need to be a team player, keen to develop, adaptable and have good interpersonal and communication skills.

To be successful in this role, you will need to demonstrate:

  • Providing a visible point of contact for all persons entering the Society’s premise
  • Respond to enquiries in person on the telephone and via e-mail
  • Administering, responding, and processing all reservations, cancellations and no-shows, in line with company policy.
  • Performing check in, check out and reservation duties including the billing process accurately and efficiently and following up with no-shows within the time frame.
  • Membership checks on RSM members if applicable.
  • Regular patrol of all floors and in particular Domus Medica every 2 hours
  • Opening and Closing of the Members library.

There is no closing date - we will be sifting and interviewing candidates as we receive suitable applications, please ensure you provide a contact number and email address.

Interviews: Initial call followed by interview.

To apply please send your CV and covering letter quoting reference RSM076 to recruitment@rsm.ac.uk

In addition to a competitive salary, we offer 34 days holiday (including bank holidays and RSM Christmas closure), staff uniform, non-contributory pension scheme, employee assistance programme, life assurance, interest free season ticket loan, training platform, discount platform for a range of shops and products and a cycle to work scheme.

The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category. 

The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR. For a full statement about the type of data that the Society keeps about job applicants and the purposes for which it is kept, please visit our website by clicking on the following link:  

https://www.rsm.ac.uk/fair-processing-notice-for-job-applicants/