Hospitality Assistant Job description
Salary: up to £27,352 per annum
40 hours per week, 5 days rotating shifts, with some early starts, evening work and weekends
Do you consider yourself to be a true customer service professional? We are looking for a Hospitality Assistant to help us deliver an exceptional experience for our guests.
Reporting to the Assistant Operations Manager/Team Leader, you will help to set up meeting rooms and conference areas whilst ensuring all working areas are kept clean and tidy and deliver a quality experience to our guests and members. You will be an excellent communicator, able to work under pressure and demonstrate a passion for hospitality and events.
Key tasks & responsibilities
- Providing exceptional customer service to our guests.
- Setting up conference rooms in accordance with RSM standards and requirements whilst ensuring that the rooms (including equipment) meet the client’s requirements and are ready for use before their arrival.
- Ensuring that all equipment is managed through the correct handling, storage, and maintenance procedure.
- Provide general assistance at events e.g., working behind the bar, clearing glasses, serving lunches/dinners.
- Support the Restaurant and Bar team when required.
- Reporting any damage or safety hazards or complaints to the management team.
- Promoting exceptional standards of customer service, ensuring that all services operate professionally.
Closing date for applications: There is no closing date we will be sifting and interviewing candidates as we receive suitable applications.
Interviews: Initial telephone call interview followed by an in-person interview and open day for successful candidates.
To apply please send your CV quoting reference Hospitality Assistant to recruitment@rsm.ac.uk
The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category.
The RSM is also committed to the safeguarding and fair processing of information received from candidates applying for positions and fully complies with the spirit and regulations of the GDPR. For a full statement about the type of data that the RSM keeps about job applicants and the purposes for which it is kept, please read our fair processing notice for job applicants for more information.